ORDER PROCESSING:
Please allow 1-2 working days for us to process your order. We will send a tax invoice that will include shipping information and an approximate leadtime.
SHIPPING RATES
Most items have Free Shipping included.
Exceptions-
- A lot of locally made items have a North and South Island rate due to the significant difference in freight costs between the 2 islands. These will be listed as a product option and will change the listed price. There will be no extra costs added at the check out.
- Clearance products will often be listed as Pick Up Only or have a limited delivery area. Generally within 200km of Auckland. This will be made clear in the product description. Then won't be an option at checkout to add freight.
LEAD TIMES
Each product should have an approximate leadtime listed. Below is an example (green highlighted box).
If you need items for a specific date then it would be best to get in touch so we can confirm if it is achievable based on your location. E-mail us at askus@commercialtraders.co.nz or call 0800 216216
STORE PICKUP - 36 Alfred Street, Onehunga Auckland
Orders can be picked up from the showroom, but the listed leadtime will still be the same as most items are not stored on site. The main benefit of this option is if it is tricky to be onsite to accept a delivery or if you site is not ready to accept deliveries.
Our store is open for collection Monday to Friday 9am to 4pm. (alternative times can be made with prior arrangement.