Features - 

• Adjustable Back both height and depth
• Designed to a new standard, set apart from traditional office seating
• Available in black only
• Free Shipping to Auckland only

We currently have a demonstration model in store if you would like to try one out

Below is a more detailed definition of what our "availability" time frames mean. As well as Frequently Asked Questions around delivery.

Indicated times are based on orders received by 2pm.  

Quickship (2 - 3 Working Days)

Generally indicates that the product is held in a North and South Island warehouse and can be dispatched quickly. If speed is critical then it often pays to check if stock is available.

PLEASE NOTE that all chairs that are marked with "Quickship" will be delivered flat pack. If you require the chair to be dispatched assembled then please allow 4-5 working days.

4 - 5 Working Days

Indicates that the product can be dispatched quickly but it does pay to allow a bit more time. Generally these products are dispatched from Auckland. 

10 - 15 Working Days

Indicates that some or all of the product needs to be made. In most cases they will be dispatched from Auckland.

What does free delivery mean?
Free delivery is included on all marked products. Free delivery covers all significant towns and cities in the North and South Island. If free delivery is not available on a product then we will try to include a cost effective paid option.

Please note that delivery is generally to the ground floor. Especially for larger items. If you need items delivered upstairs or taken up in a lift then this can be arrnaged. Normally there is a small extra charge, but we can often include this in the price.

 Exceptions are -

• Rural deliveries
• Deliveries outside of New Zealand
• Delivery to islands such as Waiheke, Stewart and Chathams etc

Can I Collect From Your Store?

Traditionally we only have display models in store. Stock is stored at various warehouses and can be transferred to our store at 36 Alfred Street, Onehunga if you would prefer to collect from us. The above time frames will still apply.

Our store is open for collection  Monday to Friday 9am to 4pm.

Will my products arrive together?

There are several reasons that could lead to a split delivery. The most likely scenario is if stock is being delivered from separate warehouses or if some products have a longer leadtime than others.

If this could cause problems then please phone to discuss options in more detail, or please leave very clear instructions in the notes section when ordering. We will do our best to accommodate all requests.

 

Credit Cards

We accept Visa, Master Card and AMEX payments through our website. Our checkout pages are securely served and encrypted using SSL, Credit Cards are verified in real time using DPS (Payment Express).

Paypal

You can checkout using Paypal. This works best for personal purchases if you already have a Paypal account. Paypal can provide a lot of the relevant contact details and minimises the amount of information you need to provide.

Apple Pay and Google Pay

If your phone or computer is set up with Apple Pay or G Payments then you can use these options to checkout 

Online Banking / Poli

Payments can be made by direct credit bank transfers. We integrate with Poli which allows you to securely link to you bank account at the checkout and simplifies the transfer process. Poli Payments are trusted by some of the biggest businesses in New Zealand including The Warehouse, Air New Zealand and The Land Transport Agency.

Alternatively you can checkout using the bank transfer option, and then make a deposit, with your order number as a reference.

Pay over the Phone

To make an order over the phone, simply call 0800 216 216 to speak with one of our friendly customer service team. They will be able to help you with any questions you may have, as well as placing orders over the phone. Phone payments are available during business hours, 9am-5pm, Monday-Friday. All phone payments are processed through DPS Payline so your details are secure.

Please have-

• Card Number
• Name on the card
• Expiry date
• CSC number (3 digits on the back)

7 Day Account

We understand that not all purchasers have access to a company credit card and product can be needed in a hurry. If this is the case then you can checkout via the website and there is an option to pay via 7 day invoice.

Otherwise if you are more comfortable talking to someone then please call customer service on 0800 216 216 or e-mail askus@commercialtraders.co.nz

We will need-

• Contact and address details of the person ordering
• Contact details for accounts department including name, e-mail address and phone number
• Purchase order / reference number

Purchase Order Number / Cost Centre Allocation-

Cost centre allocation and purchase order numbers are a common way for businesses to streamline their accounting process. If you would like either of these included on invoices then make a note in the comments section during checkout or notify the customer service person if ordering over the phone.

Finance 

We can offer finance via Flexirent on new furniture purchases over $1000. Terms range from 12-48 months and are structured to maximise your tax deductions. Interest rates are competitive for this type of lending and approvals are very fast.

To find out more click here